Virgin Media Mumble issues

Discussion in 'Server/Website Chat' started by Dark, 7 Jul 2015.

  1. We are aware of the recent issues some of you on Virgin Media have trying to stay connected to Mumble.

    Unfortunately it is out of our hands - VM have managed to fuck up some internal part of their network, such that TCP connections over direct peering links have absolutely massive packet loss/latency. Due to the way Mumble works, this will make it seem as if you are connected just fine and you will be able to talk, then you will be suddenly disconnected.

    GM is extremely privileged to have direct peering connections to pretty much all UK ISPs and many EU ISPs (resulting in lower pings, more bandwidth, etc.), but unfortunately in this instance it has had a negative effect due to Virgin being a pack of spastics.

    As proof that it's not just us, it is also affecting the entire multiplay.co.uk network: http://community.virginmedia.com/t5...ight-time-disconnection-problems/td-p/2857060 (they have a similar peering arrangement to us)

    All we can do at this time is wait for Virgin Media to realise something is wrong and fix it. It would be beneficial to phone them and complain of packet loss on connections passing through LINX direct peering, if you can get hold of someone that understands what that means.


    tl;dr No ETA, it's not our fault, nothing we can do, and it's happening to others not just us.
     
    Last edited: 7 Jul 2015
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